Shopping guide

Shopping cart help

A. Shopping help:

1. Direct shopping contact:

Yen Lam Pottery Showroom 1:

Address: 9A Nguyen Huu Canh Street, Ward 19, Binh Thanh District, Ho Chi Minh city, Vietnam.
Phone number: 08- 38404726 - 22107516.
Email: yenlampottery@gmail.com.

Yen Lam Pottery Showroom 2:

Address: 111 Nguyen Thien Thuat street, Ward 2, District 3, Ho Chi Minh city, Vietnam.
Phone number: 08 – 62872205.
Email: gomsuyenlam@gmail.com.


2. Online shopping procedure:

Step 1: Please click on “Add to cart” link on the left bottom of each product.
List of Cart screen will be shown with the selected product.

Step 2: Input shopping quantity into the Quantity textbox of the selected product.
In case of adding other product, click on “Continue shopping” button on the screen.

Step 3: Click on “Checkout” button on the screen. Cart information screen will be shown.
Please fill all the shopping information to complete shopping order.

We will check order and contact within 24 hours

 

3. Order: In case of out of stock products, it is still possible to make order.
We will check and inform the possible delivery date after confirmation.

 

B. Delivery cost:

 

1. Within Ho chi minh city:  Delivery cost will be calculated base on the distance
between our site ( 9A Nguyen Huu Canh, Ward 19, Binh Thanh District or 111 Nguyen Thien Thuat, Ward 2, District 3).
and delivery destination site as below:

  • 01-05 km: 20,000 VND.  Free in case of shopping bill more than 300,000 VND. Apply for customer's address in District 1, 3 ,4 and Binh Thanh District.

  • 06-10 km: 30,000 VND.  Free in case of shopping bill more than 400,000 VND. Apply for customer's address in District 2, 5,6,7,8,10,11 and Phu Nhuan District.

  • 10-15 km: 40,000 VND.  Free in case of shopping bill more than 500,000 VND. Apply for customer's address in Go Vap, Tan Phu, Tan Binh District, Hiep Binh Phuoc and Truong Tho Ward Thu Duc District, Tang Nhon Phu B and Phuoc Long B District 9.

  • 15-25 km: 40,000 VND.  Free in case of shopping bill more than 600,000 VND. Appy for customer's address in District 9 (the rest of wards), 12, Thu Duc (the rest of wards), Binh Tan District, Nha Be and Hoc Mon Ward, Thuan An and Di An town (Binh Duong Province).

 

2. In case of not in Ho chi minh city:

Process via delivery services or transportation companies.
Delivery cost will be paid by purchaser.

 

C. Payment:

1. Within Ho chi minh city: Direct dealing.

2. In case of not in Ho chi minh city: Paid by transfer.
Delivery will be perfomed after transfer reception.

 

Bank accounts of Hoang Giang ceramics company:

Vietnam Bank for Agriculture and Rural development, Dong Sai Gon Agribank branch (Agribank).

Account holder : Hoang Viet Hai.

Account number: 6280205110210.

Join Stock Commercial Bank for Foreign Trade of Vietnam,  (Vietcombank)

Account holder : Hoang Viet Hai.

Account number: 0531002483630.

Maritime Bank,  (MSB-HCM)

Account holder : Hoang Viet Hai.

Account number:04001016956895.